When you are in the midst of being treated for a medical or dental problem, it's easy to forget that a doctor's office is also a business. We understand that. Yet, we also want our patients to understand that an important part of any business is also collecting payments for the services it provides. In the interest of both good medicine and good business, we believe it's best to establish a policy to avoid any misunderstandings later. As a result we have developed this policy.
We have developed a full range of convenient payment options for you to
choose from. Prior to the commencement of treatment, fee and financial
arrangements will be discussed with you. Our front desk will help you with
your insurance benefits. If needed, financing is available through
Healthcare Creditline Patient Financing.
Payment of fees for routine services such as examinations, teeth
cleaning, x-rays and emergency visits, are expected at the time services
are provided. Insurance claims can be filed by the office or you may file
your own claim and be reimbursed directly. We accept cash, VISA,
MasterCard, Discover, personal checks, or money orders.
Do
not hesitate to ask about the anticipated cost of your treatment. You have
the right to know about and understand our charges. We want you to feel
that you have been treated fairly.
A written
estimate will be provided for all complex treatment. We will gladly give
you a written estimate for any routine procedures upon request. A down
payment is required for more involved, complex or extended treatment,
regardless of insurance coverage.
It is our policy to provide the best dentistry for you. To do
this, it is important that we do not allow dental benefits to be a
determining factor in the diagnosis. Your treatment will be based upon
your needs, and we assume that you are as concerned as we are about
maintaining your health.
The term "dental insurance" is misleading. What is commonly known
as "dental insurance" is more correctly termed dental benefits. Dental
benefits are not intended to pay everything, but to assist with costs of
dental treatment. Generally, dental benefits pay a percentage of each
procedure up to a set yearly maximum. The benefits available to you are
established by which plan your employer has purchased.
As a courtesy to you, we will submit claims to your dental plan
carrier. We also accept benefit assignment, meaning that we will estimate
the expected benefit payment and allow you to pay your estimated portion
at the time services are provided. However, we do not guarantee any
estimate, and should your dental plan pay less than expected, you are
fully responsible for the balance. We take no responsibility for any
denials by dental plans.